Steps below are to help in the claiming of a club or group listing on the RaceLookup application. By claiming a club or group listing you will have complete access to editing the content of your club or group listing.

Steps:

1. From the RaceLookup top navigation Sign In or Create Account

2. After logged in, from the top navigation bar click on “Clubs”

3. On the Locate a Club page search for your club listing

4. On the Club listing page click on the green “Claim Club” button

5. After you click on the green “Claim Club” button you will be directed to your “Business Profile” page

6. Scroll down the “Business Profile” page to “Claimed Clubs” section, here you will see your club is in a pending status, once a RaceLookup Administrator reviews your claimed request your listing will be available in your “Clubs” section where you will have full control to View, Edit, or delete your listing

7. Allow 24 to 48 hours for approval

Steps below are to help race directors create a finisher certificate in the RaceLookup application. Finisher certificates will be available for the end user (participant) to download, print and share on social media.

Steps:

1. Log into RaceLookup account

2. Click on Account Home

3. Click on Business Profile

4. Scroll down to events, find the event you need to create a certificate for

5. Click on the blue certificate icon, the certificate builder opens

6. On the certificate builder page use the tools to create your certificate

Tool definitions:

    Upload image

    Background

    Remove selected

    Text

    Line

    Participant name

    Event name

    Event date

    Finish time

    Pace

    Bring to front

    Send back

    Font

    Font size

    Background color

    Save template

    Clear

7. Save template, this will be your last step in the process.  To validate your certificate is working find the event results from the events page and view participant certificates.

Steps below are to help in the process to reset your password.

Steps:

1. From the RaceLookup navigation bar select > Username

2. Click on settings

3. Locate Update Password section

        Enter current password

        Enter new password

        Reenter password in confirm password

4. Click on dashboard to take you back to your profile page

Steps below are to help race directors load results in the RaceLookup application. Loading results will allow front end users to claim results and view all results in one location.

Steps:

1. Log into RaceLookup account

2. Click on Account Home

3. Click on Business Profile

4. Click on blue icon next to the event results need to be loaded to

5. Click on Upload results

a. Choose File from your computer

b. Upload file as CSV

6. Click save

7. File should have following fields in designated order. (Sample Template)

a. Bib

b. Participant

c. Age

d. Event

e. Event Date

f. Distance

g. Overall Rank

h. Pace

i. Age Group

j. Age Group Rank

k. Chip Time

l. Event City

m. Event State

n. Gun Time

o. Country

p. Team

q. USATF Certified (Yes or No)

r. Boston Qualifier (Yes or No)

s. New York Qualifier (Yes or No)

t. Chicago Qualifier (Yes or No)

u. Event Points (All non-sanctioned RaceLookup events receive 5 points)

v. RaceLookup Acct# (This will usually be blank unless you know a participants RaceLookup Acct number)

Steps below are to help in the creation of a club or group listing on the RaceLookup application. Creating a listing will allow your group to be placed on the clubs and group listing pages so potential interested parties can find your club or group.

Steps:

1. From the RaceLookup top navigation bar select > LIST CLUBS

2. Sign in

2. Complete the listing details

3. Select > SUBMIT

Steps below are to help race directors create an event listing on the RaceLookup application. Creating an event listing will allow your event to be placed on the events calendar which is searchable by potential participants.